IPDC Finance PLC. has won the “Best Acquisition Strategy for Retail” award at the 3rd Bangladesh Retail Awards, organized by Bangladesh Brand Forum, for its youth-focused financial product Icche. The recognition highlights the company’s customer-centric services, innovative initiatives and effective retail strategy in the country’s financial sector, a press release said.
Industry observers note that success in the retail segment depends on understanding customer needs, adopting effective omnichannel approaches and prioritizing customer experience. IPDC has consistently focused on these areas, ensuring simple, modern and reliable financial services for its customers.
IPDC Finance PLC. Managing Director Rizwan Dawood Shams said, “This recognition reflects our customer-centric approach and commitment to delivering innovative services. We believe that by developing modern financial solutions tailored to the needs of the younger generation, we can play a significant role in advancing financial inclusion in the country.”
Head of Retail Business of IPDC Finance PLC., Mohammad Monirul Islam, said, “Icche is a financial solution designed to help young people fulfil their aspirations. This achievement is the result of our team’s hard work and customers’ trust, and it will inspire us to pursue further innovation in the future.”
The recognition reflects IPDC’s continued efforts to achieve excellence in customer service, expand technology-driven services and deliver innovative retail solutions. The company remains committed to offering accessible and timely financial products and services aligned with customer needs.
IPDC Finance PLC. said the achievement is the result of customers’ trust, employees’ dedication and stakeholders’ support. The company reaffirmed its commitment to ensuring improved, simplified and modern financial services going forward.
As one of the country’s leading financial institutions, IPDC Finance PLC. continues to set new benchmarks in the retail segment while maintaining excellence in customer service.
