DHAKA : To further strengthen its commitment in preventing financial crimes such as hundi, betting, and money laundering, bKash has recently organized four awareness workshops in Dhaka, Khulna, Bogura, and Cumillafor allits distributors. The day-long sessions brought together bKash’s channel partners to enhance their understanding of compliance practices, focusing on accurate financial transaction management within the nationwide agent network, awareness of fund sources, timely reporting of suspicious transactions, regular data updates, staff monitoring, action against non-compliant agents, and effective use of technology, a press release said.
By making bKash services accessible to all walks of life, the extensive agent network of 350,000 agents spread across the country plays a vital role in ensuring financial inclusion. Distributors as bKash’s channel partners are responsible for managing this robust network. They not only supervise and guide agent operations but also regularly provide training, ensure transaction accuracy, promote technology usage, and maintain service quality.
During the workshops, distributors shared how maintaining strict compliance standards has strengthened their business operations and minimized risk. They appreciated bKash’s continuous initiatives to promote awareness and ensure safe, transparent financial practices. Emphasizing the importance of vigilance and accountability, bKash called for increased monitoring, timely reporting, and enhanced awareness among all stakeholders to curb illegal financial activities such as hundi, betting, and money laundering.
Ali Ahmmed, Chief Commercial Officer of bKash, stated that a strong network has been built through the collaborative efforts of bKash and its distributors, enabling uninterrupted services to 82 million customers. Beyond basic services like cash-in and cash-out, agent points have evolved into hubs of financial accessibility and management, offering a growing range of services that bring convenience to customers. These distribution partners play a crucial role in making these services available to the customers.
During the sessions, Mohammad Irfanul Huq, Head of Distribution and Retail Business at bKash, said that as a company regulated by Bangladesh Bank, bKash is playing a leading role in financial inclusion and building the digital payment infrastructure in the country. In this regard, bKash prioritizes compliance above all in business operations. He ensured that distributors remained vigilant and exercised careful supervision to identify and prevent the involvement of a few dishonest groups in illegal activities like hundi, betting, or money laundering across various financial transaction platforms.
It is mentionable that as part of bKash’s ongoing initiatives, awareness and training programs are being conducted in phases for employees at all levels of distribution channel.
