To further strengthen its commitment in preventing financial crimes such as hundi, betting, and money laundering, bKash organized awareness workshops for over 16,000 employees of distribution channel- Distributors, Regional Sales Teams and Distribution House Field Force- across the country.
The month-long sessions brought together bKash’s channel partners to enhance their understanding of compliance practices, focusing on accurate financial transaction management within the nationwide agent network, awareness of fund sources, timely reporting of suspicious transactions, regular data updates, staff monitoring, action against non-compliant agents, and effective use of technology.
By making bKash services accessible to all walks of life, the extensive network of 350,000 agents spread across the country plays a vital role in ensuring financial inclusion. bKash’s channel partners are responsible for managing this robust network. They not only supervise and guide agent operations but also regularly provide training, ensure transaction accuracy, promote technology usage, and maintain service quality.
It is mentionable that as part of regular monitoring activities, bKash conducts awareness and training programs in phases for employees at all levels of distribution channel round the year.
